Outlook Training logoOutlook Training Class



We offer a 1-day beginner, 1-day intermediate and a 1-day advanced training class in Outlook.

We currently offer public Outlook training classes in many cities around the country. Please click on the schedule link to your right to see a complete list of our Outlook classes.

You can register for these classes by clicking on the link at the top of this page or by clicking on the date of the class you wish to attend.

One on OneWould you prefer to take a private Outlook course at the same cost, with one of our certified instructors on dates suited to your schedule? Click here for more information.

We also offer custom Outlook training classes and consulting which can be tailored and targeted specifically to you and your staff. These classes can be held at many training centers or on-site at your location anywhere in the USA. We also provide Outlook live online training classes in a virtual classroom. Our Outlook training and support team have over 10 years experience developing and teaching Microsoft applications.
Please contact training@americanmediatraining.com if you would like more information on our Outlook custom training classes.

Outlook Logo   Outlook Beginner Class


Using Outlook, you can configure different email accounts, organize your appointments, schedule meetings, set up tasks, and jot down little electronic notes for yourself.

Even if you have used MS Outlook 2007 or 2010 a little bit before, or if you are upgrading from 2003, you will almost certainly learn about some features that you didn't know existed that can make you more productive. This course covers the most important features of Outlook 2007/2010.

View Outline...

Microsoft Outlook Course outline

Getting Started with Microsoft Outlook

  • Launch the application
  • Use the different toolbars
  • Customize the way the interface looks
  • Get help on a topic

 

Email in Microsoft Outlook

  • Attach files to emails
  • Format emails the same way you would an MS Word document or a web page
  • Filter out junk mail
  • Check spelling and grammar
  • Flag and categorize messages by color
  • Organize messages in folders

 

Calendar in Outlook

  • Create and edit calendar entries
  • Select the appropriate view and layout
  • Schedule appointments, invite attendees, and set reminder alerts
  • Set up recurring events (e.g., a weekly status meeting)
  • Assign categories (i.e., color-coding) to calendar entries

 

Meetings in Outlook

  • Schedule a meeting
  • Invite attendees
  • Request resources
  • Track and update meeting requests

 

Contacts and the Address Book

  • Add contacts to the address book
  • Search the address book by field
  • Generate a map to a contact's location
  • Sort and print a list of contacts

 

Tasks and Notes

  • Create and edit tasks
  • Set deadlines and priorities for tasks
  • Sort tasks by field
  • Assign tasks to individuals
  • Create, organize, and edit notes
  • Copy Outlook notes to your desktop

 

Our outlines are a guide to the content covered on a typical course. We may change or alter the course topics to meet the objectives of a particular course.


Outlook Logo   Outlook Intermediate Class


Microsoft Outlook offers a powerful set of communication and collaboration features beyond sending and receiving email messages. In many organizations, proficiency with Outlook is critical to effectively working with colleagues, clients, partners and vendors. In the course of Intermediate Outlook class, you will learn techniques to manage and organize messages more effectively, harness Outlook's calendar features more effectively, manage projects with the Journal tool and assign important tasks to colleagues.

View Outline...

Microsoft Outlook Course outline

Advanced Calendar Options

  • Set work days and times
  • Display additional time zones
  • Set availability options

 

Message Options in Outlook

  • Modify message settings
  • Modify delivery options
  • Change the message format
  • Notify others that you will be out of the office
  • Create a distribution list
  • Insert a hyperlink

 

Tracking Work Activities

  • Use the journal
  • Automatically record a journal entry
  • Manually record a journal entry
  • Modify a journal entry

 

Managing Tasks in Outlook

  • Assign a task
  • Reply to a task request
  • Send a task update
  • Track assigned tasks

 

Sharing Folder Information

  • Specify folder permissions
  • Access another user's folder
  • Send calendar information in an email message
  • Delegate access to folders

 

Customizing the Outlook Environment

  • Customize the toolbar
  • Create a new toolbar
  • Customize the menu bar
  • Customize the quick access toolbar
  • Customize the To-Do bar
  • Create a folder home page

 

Locating Outlook Items

  • Sort messages using multiple criteria
  • Find messages
  • Find Outlook items using multiple criteria
  • Filter messages
  • Organize messages
  • Manage junk email

 

Our outlines are a guide to the content covered on a typical course. We may change or alter the course topics to meet the objectives of a particular course.


Outlook Logo   Outlook Advanced Class


In this course students will learn how to subscribe to RSS news feeds and use the Outlook Social Connector to stay current with colleagues. Students will also learn how to manage their mailboxes and archive their mail, create and work with notes and Journal entries, share Outlook calendars and contacts, create e-mail templates, and use mail merge to send personalized messages to groups of contacts.

View Outline...

 

Unit 1: Collaboration

  • Topic A: Connecting with colleagues via Outlook Social Connectors
  • Topic B: Staying informed with RSS

 

Unit 2: Mailbox management

  • Topic A: Managing your mailbox
  • Topic B: Archiving your mail

 

Unit 3: The Notes and Journal folders

  • Topic A: Recording information with notes
  • Topic B: Tracking activities with the Journal

 

Unit 4: Calendars and contacts

  • Topic A: Managing your calendar
  • Topic B: Managing contacts

 

Unit 5: Mail merges and templates

  • Topic A: Performing mail merges
  • Topic B: Working with templates

 

Our outlines are a guide to the content covered on a typical course. We may change or alter the course topics to meet the objectives of a particular course.

Microsoft Certified Expert Microsoft Certified Instructor


Sorry at this time we have no public Level One courses scheduled, please call or email us to see if we can arrange a private course for you. training@americanmediatraining.com

 

 

 

Outlook training courses offered all cities

We can offer you customized on-site training courses in Outlook wherever you are in the USA:

Atlanta, Chicago, Los Angeles, Denver, Miami, Philadelphia, Orlando, Charlotte, Houston, Richmond, Washington DC, New York, Boston, Columbus, Cincinnati, Memphis, Indianapolis, Baltimore, Dallas, Austin, Phoenix, Albuquerque, Las Vegas, Salt Lake City, Seattle, Portland, San Francisco, San Diego, Long Beach, Sacramento, St Paul/Minneapolis

We also provide Outlook training courses in the following cities:

Outlook training courses in Los Angeles
Outlook training courses in Denver
Outlook training courses in Minneapolis
Outlook training courses in San Francisco
Outlook training courses in Phoenix
Outlook training courses in Boston
Outlook training courses in Salt Lake City
Outlook training courses in Philadelphia
Outlook training courses in Miami
Outlook training courses in Portland
Outlook training courses in Chicago
Outlook training courses in New York
Outlook training courses in Dallas
Outlook training courses in Houston
Outlook training courses in San Diego
Outlook training courses in Kansas
Outlook training courses in Cleveland


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