Outlook Training logoOutlook Training Course

We offer a 1-day beginner, 1-day intermediate and a 1-day advanced Outlook training course

We currently offer public Outlook training courses and in many cities around the country. Private course are available on-site, online or at a venue in city near you. Please click on the schedule link above to see a complete list of our Outlook courses .

You can register for these courses by clicking on the link at the top of this page or by clicking on the register link next to the scheduled dates on the right.

One on OneWould you prefer to take a private Outlook course at the same cost, with one of our certified instructors on dates suited to your schedule? Click here for more information.

Our Outlook training and support team have over 10 years experience developing and teaching Microsoft applications.

Please contact our Outlook training and support team at training@americanmediatraining.com for more information regarding our Outlook courses.

Outlook Logo   Outlook Beginner Class

Using Outlook, you can configure different email accounts, organize your appointments, schedule meetings, set up tasks, and jot down little electronic notes for yourself.

Even if you have used MS Outlook 2007 or 2010 a little bit before, or if you are upgrading from 2003, you will almost certainly learn about some features that you didn't know existed that can make you more productive. This course covers the most important features of Outlook 2007/2010.

View Outline...

Microsoft Outlook Course outline

Getting Started with Microsoft Outlook

  • Launch the application
  • Use the different toolbars
  • Customize the way the interface looks
  • Get help on a topic


Email in Microsoft Outlook

  • Attach files to emails
  • Format emails the same way you would an MS Word document or a web page
  • Filter out junk mail
  • Check spelling and grammar
  • Flag and categorize messages by color
  • Organize messages in folders


Calendar in Outlook

  • Create and edit calendar entries
  • Select the appropriate view and layout
  • Schedule appointments, invite attendees, and set reminder alerts
  • Set up recurring events (e.g., a weekly status meeting)
  • Assign categories (i.e., color-coding) to calendar entries


Meetings in Outlook

  • Schedule a meeting
  • Invite attendees
  • Request resources
  • Track and update meeting requests


Contacts and the Address Book

  • Add contacts to the address book
  • Search the address book by field
  • Generate a map to a contact's location
  • Sort and print a list of contacts


Tasks and Notes

  • Create and edit tasks
  • Set deadlines and priorities for tasks
  • Sort tasks by field
  • Assign tasks to individuals
  • Create, organize, and edit notes
  • Copy Outlook notes to your desktop


Our outlines are a guide to the content covered on a typical course. We may change or alter the course topics to meet the objectives of a particular course.

Outlook Logo   Outlook Intermediate Class

Microsoft Outlook offers a powerful set of communication and collaboration features beyond sending and receiving email messages. In many organizations, proficiency with Outlook is critical to effectively working with colleagues, clients, partners and vendors. In the course of Intermediate Outlook class, you will learn techniques to manage and organize messages more effectively, harness Outlook's calendar features more effectively, manage projects with the Journal tool and assign important tasks to colleagues.

View Outline...

Microsoft Outlook Course outline

Advanced Calendar Options

  • Set work days and times
  • Display additional time zones
  • Set availability options


Message Options in Outlook

  • Modify message settings
  • Modify delivery options
  • Change the message format
  • Notify others that you will be out of the office
  • Create a distribution list
  • Insert a hyperlink


Tracking Work Activities

  • Use the journal
  • Automatically record a journal entry
  • Manually record a journal entry
  • Modify a journal entry


Managing Tasks in Outlook

  • Assign a task
  • Reply to a task request
  • Send a task update
  • Track assigned tasks


Sharing Folder Information

  • Specify folder permissions
  • Access another user's folder
  • Send calendar information in an email message
  • Delegate access to folders


Customizing the Outlook Environment

  • Customize the toolbar
  • Create a new toolbar
  • Customize the menu bar
  • Customize the quick access toolbar
  • Customize the To-Do bar
  • Create a folder home page


Locating Outlook Items

  • Sort messages using multiple criteria
  • Find messages
  • Find Outlook items using multiple criteria
  • Filter messages
  • Organize messages
  • Manage junk email


Our outlines are a guide to the content covered on a typical course. We may change or alter the course topics to meet the objectives of a particular course.

Outlook Logo   Outlook Advanced Class

In this course students will learn how to subscribe to RSS news feeds and use the Outlook Social Connector to stay current with colleagues. Students will also learn how to manage their mailboxes and archive their mail, create and work with notes and Journal entries, share Outlook calendars and contacts, create e-mail templates, and use mail merge to send personalized messages to groups of contacts.

View Outline...


Unit 1: Collaboration

  • Topic A: Connecting with colleagues via Outlook Social Connectors
  • Topic B: Staying informed with RSS


Unit 2: Mailbox management

  • Topic A: Managing your mailbox
  • Topic B: Archiving your mail


Unit 3: The Notes and Journal folders

  • Topic A: Recording information with notes
  • Topic B: Tracking activities with the Journal


Unit 4: Calendars and contacts

  • Topic A: Managing your calendar
  • Topic B: Managing contacts


Unit 5: Mail merges and templates

  • Topic A: Performing mail merges
  • Topic B: Working with templates


Our outlines are a guide to the content covered on a typical course. We may change or alter the course topics to meet the objectives of a particular course.

Sorry at this time we have no public Level One courses scheduled, please call or email us to see if we can arrange a private course for you. training@americanmediatraining.com

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Outlook training courses offered all cities

We can offer you customized on-site training courses in Outlook wherever you are in the USA:

Atlanta, Chicago, Los Angeles, Denver, Miami, Philadelphia, Orlando, Charlotte, Houston, Richmond, Washington DC, New York, Boston, Columbus, Cincinnati, Memphis, Indianapolis, Baltimore, Dallas, Austin, Phoenix, Albuquerque, Las Vegas, Salt Lake City, Seattle, Portland, San Francisco, San Diego, Long Beach, Sacramento, St Paul/Minneapolis

We also provide Outlook training courses in the following cities:

Outlook training courses in Los Angeles
Outlook training courses in Denver
Outlook training courses in Minneapolis
Outlook training courses in San Francisco
Outlook training courses in Phoenix
Outlook training courses in Boston
Outlook training courses in Salt Lake City
Outlook training courses in Philadelphia
Outlook training courses in Miami
Outlook training courses in Portland
Outlook training courses in Chicago
Outlook training courses in New York
Outlook training courses in Dallas
Outlook training courses in Houston
Outlook training courses in San Diego
Outlook training courses in Kansas
Outlook training courses in Cleveland

Our Contact:
AMT Centers, 11500 W. Olympic Blvd. Suite 400, Los Angeles, CA 90064 Tel: 1 800 278 7876