Outlook Training Course

Microsoft Outlook Course outline

Getting Started with Microsoft Outlook

• Launch the application
• Use the different toolbars
• Customize the way the interface looks
• Get help on a topic

Email in Microsoft Outlook

• Attach files to emails
• Format emails the same way you would an MS Word document or a web page
• Filter out junk mail
• Check spelling and grammar
• Flag and categorize messages by color
• Organize messages in folders

Calendar in Outlook

• Create and edit calendar entries
• Select the appropriate view and layout
• Schedule appointments, invite attendees, and set reminder alerts
• Set up recurring events (e.g., a weekly status meeting)
• Assign categories (i.e., color-coding) to calendar entries

Meetings in Outlook

• Schedule a meeting
• Invite attendees
• Request resources
• Track and update meeting requests

Contacts and the Address Book

• Add contacts to the address book
• Search the address book by field
• Generate a map to a contact's location
• Sort and print a list of contacts

Tasks and Notes

• Create and edit tasks
• Set deadlines and priorities for tasks
• Sort tasks by field
• Assign tasks to individuals
• Create, organize, and edit notes
• Copy Outlook notes to your desktop

Our outlines are a guide to the content covered on a typical course. We may change or alter the course topics to meet the objectives of a particular course.

Microsoft Outlook Course outline

Advanced Calendar Options

• Set work days and times
• Display additional time zones
• Set availability options

Message Options in Outlook

• Modify message settings
• Modify delivery options
• Change the message format
• Notify others that you will be out of the office
• Create a distribution list
• Insert a hyperlink

Tracking Work Activities

• Use the journal
• Automatically record a journal entry
• Manually record a journal entry
• Modify a journal entry

Managing Tasks in Outlook

• Assign a task
• Reply to a task request
• Send a task update
• Track assigned tasks

Sharing Folder Information

• Specify folder permissions
• Access another user's folder
• Send calendar information in an email message
• Delegate access to folders

Customizing the Outlook Environment

• Customize the toolbar
• Create a new toolbar
• Customize the menu bar
• Customize the quick access toolbar
• Customize the To-Do bar
• Create a folder home page

Locating Outlook Items

• Sort messages using multiple criteria
• Find messages
• Find Outlook items using multiple criteria
• Filter messages
• Organize messages
• Manage junk email

Our outlines are a guide to the content covered on a typical course. We may change or alter the course topics to meet the objectives of a particular course.

Unit 1: Collaboration

• Topic A: Connecting with colleagues via Outlook Social Connectors
• Topic B: Staying informed with RSS

Unit 2: Mailbox management

• Topic A: Managing your mailbox
• Topic B: Archiving your mail

Unit 3: The Notes and Journal folders

• Topic A: Recording information with notes
• Topic B: Tracking activities with the Journal

Unit 4: Calendars and contacts

• Topic A: Managing your calendar
• Topic B: Managing contacts

Unit 5: Mail merges and templates

• Topic A: Performing mail merges
• Topic B: Working with templates

Our outlines are a guide to the content covered on a typical course. We may change or alter the course topics to meet the objectives of a particular course.